/* =====================================================
   WebGuy IT Support Center — Ticket Wizard Styles
   ===================================================== */

/* ─── Wizard Progress Bar ───────────────────────────── */
.wizard-progress {
    display: flex;
    justify-content: space-between;
    align-items: center;
    position: relative;
    margin-bottom: 32px;
    padding: 0 10px;
}

.wizard-step {
    display: flex;
    flex-direction: column;
    align-items: center;
    z-index: 2;
    flex: 1;
}

.step-number {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background-color: var(--border-color);
    color: var(--text-light);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 0.9rem;
    transition: all 0.3s ease;
    margin-bottom: 6px;
}

.step-label {
    font-size: 0.75rem;
    color: var(--text-light);
    font-weight: 500;
    transition: color 0.3s ease;
    text-align: center;
}

.wizard-step.active .step-number {
    background-color: var(--secondary-color);
    color: var(--white);
    box-shadow: 0 0 0 4px rgba(52, 152, 219, 0.2);
}

.wizard-step.active .step-label {
    color: var(--secondary-color);
    font-weight: 600;
}

.wizard-step.completed .step-number {
    background-color: var(--success-green);
    color: var(--white);
}

.wizard-step.completed .step-label {
    color: var(--success-green);
}

/* Progress line behind steps */
.wizard-progress-bar {
    position: absolute;
    top: 18px;
    left: 60px;
    right: 60px;
    height: 3px;
    background-color: var(--border-color);
    z-index: 1;
    border-radius: 2px;
}

.wizard-progress-fill {
    height: 100%;
    background-color: var(--success-green);
    border-radius: 2px;
    transition: width 0.4s ease;
}

/* ─── Wizard Panels ─────────────────────────────────── */
.wizard-panel {
    display: none;
    background: var(--white);
    border-radius: 12px;
    padding: 32px;
    box-shadow: var(--shadow-md);
    border: 1px solid var(--border-color);
}

.wizard-panel.active {
    display: block;
    animation: fadeIn 0.3s ease;
}

@keyframes fadeIn {
    from { opacity: 0; transform: translateY(10px); }
    to   { opacity: 1; transform: translateY(0); }
}

.step-heading {
    font-size: 1.3rem;
    margin-bottom: 4px;
}

.step-heading i {
    color: var(--secondary-color);
    margin-right: 8px;
}

.step-desc {
    margin-bottom: 24px;
}

/* Tighter spacing on Step 2 (Issue Classification) */
#step2 .form-group {
    margin-bottom: 14px;
}

#step2 .step-desc {
    margin-bottom: 16px;
}

#step2 .form-label {
    margin-bottom: 4px;
}

/* ─── Form Controls ─────────────────────────────────── */
.form-group {
    margin-bottom: 20px;
}

.form-label {
    display: block;
    font-weight: 600;
    margin-bottom: 6px;
    font-size: 0.9rem;
    color: var(--text-dark);
}

.required {
    color: var(--accent-color);
}

.form-control,
.form-select {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    font-size: 0.95rem;
    font-family: inherit;
    transition: border-color 0.2s ease, box-shadow 0.2s ease;
    background-color: var(--white);
    color: var(--text-dark);
}

.form-control:focus,
.form-select:focus {
    border-color: var(--secondary-color);
    box-shadow: 0 0 0 3px rgba(52, 152, 219, 0.15);
    outline: none;
}

.form-control.is-invalid,
.form-select.is-invalid {
    border-color: var(--accent-color);
}

.invalid-feedback {
    display: none;
    color: var(--accent-color);
    font-size: 0.8rem;
    margin-top: 4px;
}

.is-invalid ~ .invalid-feedback,
.invalid-feedback[style*="display: block"] {
    display: block;
}

.form-text {
    font-size: 0.8rem;
    color: var(--text-light);
    margin-top: 4px;
}

textarea.form-control {
    resize: vertical;
    min-height: 120px;
}

/* Two-column row for first/last name */
.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 16px;
}

@media (max-width: 480px) {
    .form-row {
        grid-template-columns: 1fr;
    }
}

/* ─── Email Status Indicator ────────────────────────── */
.input-with-status {
    position: relative;
}

.input-with-status .form-control {
    padding-right: 42px;
}

.input-status {
    position: absolute;
    right: 12px;
    top: 50%;
    transform: translateY(-50%);
    font-size: 1.1rem;
}

.input-status.found {
    color: var(--success-green);
}

.input-status.checking {
    color: var(--secondary-color);
}

/* ─── Contact Fields Reveal ─────────────────────────── */
.contact-fields {
    border-top: 1px solid var(--bg-light);
    padding-top: 20px;
    margin-top: 8px;
}

/* Read-only fields (auto-filled from Atera contact) */
.form-control.field-readonly {
    background-color: #f4f6f7;
    color: var(--text-dark);
    cursor: not-allowed;
    border-style: dashed;
    opacity: 0.85;
}

/* ─── Radio Group ───────────────────────────────────── */
.radio-group {
    display: flex;
    gap: 12px;
}

.radio-option {
    display: flex;
    align-items: center;
    gap: 6px;
    cursor: pointer;
    padding: 8px 16px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    transition: all 0.2s ease;
    font-size: 0.9rem;
}

.radio-option:hover {
    border-color: var(--secondary-color);
    background-color: rgba(52, 152, 219, 0.04);
}

.radio-option input[type="radio"] {
    margin-right: 4px;
}

.radio-option input[type="radio"]:checked + span {
    color: var(--secondary-color);
    font-weight: 600;
}

/* ─── Priority Cards ────────────────────────────────── */
.priority-cards {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.priority-card {
    display: block;
    cursor: pointer;
    border: 2px solid var(--border-color);
    border-radius: 6px;
    transition: all 0.2s ease;
    background: var(--white);
}

.priority-card:hover {
    border-color: var(--secondary-color);
    box-shadow: var(--shadow-sm);
}

.priority-card input[type="radio"] {
    position: absolute;
    opacity: 0;
    pointer-events: none;
}

.priority-content {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 14px;
}

.priority-icon {
    font-size: 1.1rem;
    flex-shrink: 0;
}

.priority-text {
    font-size: 0.85rem;
    font-weight: 500;
    color: var(--text-dark);
}

/* Selected states */
.priority-card.selected {
    border-color: var(--secondary-color);
    background-color: rgba(52, 152, 219, 0.05);
    box-shadow: 0 0 0 3px rgba(52, 152, 219, 0.15);
}

.priority-card[data-priority="critical"].selected {
    border-color: var(--accent-color);
    background-color: rgba(231, 76, 60, 0.05);
    box-shadow: 0 0 0 3px rgba(231, 76, 60, 0.15);
}

.priority-card[data-priority="high"].selected {
    border-color: var(--warning-amber);
    background-color: rgba(243, 156, 18, 0.05);
    box-shadow: 0 0 0 3px rgba(243, 156, 18, 0.15);
}

.priority-card[data-priority="medium"].selected {
    border-color: #f1c40f;
    background-color: rgba(241, 196, 15, 0.05);
    box-shadow: 0 0 0 3px rgba(241, 196, 15, 0.15);
}

.priority-card[data-priority="low"].selected {
    border-color: var(--secondary-color);
    background-color: rgba(52, 152, 219, 0.05);
    box-shadow: 0 0 0 3px rgba(52, 152, 219, 0.15);
}

/* ─── Wizard Navigation ─────────────────────────────── */
.wizard-nav {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-top: 28px;
    padding-top: 20px;
    border-top: 1px solid var(--bg-light);
}

/* ─── Review Section ────────────────────────────────── */
.review-section {
    margin-bottom: 24px;
}

.review-group {
    padding: 16px 0;
    border-bottom: 1px solid var(--bg-light);
}

.review-group:last-child {
    border-bottom: none;
}

.review-group h4 {
    font-size: 0.95rem;
    font-weight: 700;
    color: var(--primary-color);
    margin-bottom: 10px;
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.review-edit {
    font-size: 0.8rem;
    font-weight: 500;
}

.review-edit i {
    margin-right: 3px;
}

.review-row {
    display: flex;
    gap: 12px;
    padding: 4px 0;
    font-size: 0.9rem;
}

.review-label {
    color: var(--text-light);
    min-width: 100px;
    flex-shrink: 0;
    font-weight: 500;
}

.review-description {
    font-size: 0.9rem;
    background: var(--bg-light);
    padding: 12px 16px;
    border-radius: 6px;
    line-height: 1.5;
    max-height: 150px;
    overflow-y: auto;
}

/* ─── CAPTCHA ───────────────────────────────────────── */
.captcha-group {
    background: var(--bg-light);
    padding: 20px;
    border-radius: 8px;
    margin-bottom: 20px;
}

.captcha-input {
    max-width: 160px;
}

/* ─── Alerts ────────────────────────────────────────── */
.alert {
    padding: 14px 20px;
    border-radius: 8px;
    margin-bottom: 20px;
    font-size: 0.9rem;
}

.alert-danger {
    background-color: #fadbd8;
    color: #922b21;
    border: 1px solid #e74c3c;
}

.alert-danger i {
    margin-right: 8px;
}

/* ─── Submit Button ─────────────────────────────────── */
.btn-submit {
    padding: 12px 28px;
    font-size: 1rem;
    font-weight: 600;
}

/* ─── FilePond Overrides ────────────────────────────── */
.filepond--root {
    font-family: 'Nunito Sans', sans-serif;
}

.filepond--panel-root {
    border-radius: 8px;
    border: 2px dashed var(--border-color);
    background-color: rgba(236, 240, 241, 0.5);
}

.filepond--drop-label {
    color: var(--text-light);
    font-size: 0.9rem;
}

.filepond--drop-label i {
    font-size: 1.5rem;
    display: block;
    margin-bottom: 8px;
    color: var(--secondary-color);
}

.filepond--label-action {
    color: var(--secondary-color);
    font-weight: 600;
    text-decoration: underline;
}

/* ─── Mobile Responsive ─────────────────────────────── */
@media (max-width: 768px) {
    .wizard-panel {
        padding: 24px 20px;
    }

    .step-label {
        font-size: 0.65rem;
    }

    .step-number {
        width: 30px;
        height: 30px;
        font-size: 0.8rem;
    }

    .wizard-progress-bar {
        left: 40px;
        right: 40px;
        top: 15px;
    }

    .radio-group {
        flex-direction: column;
    }

    .review-row {
        flex-direction: column;
        gap: 2px;
    }

    .review-label {
        min-width: auto;
    }
}

/* ─── Contact Search Banner ────────────────────────── */
.contact-search-banner {
    margin: 16px 0;
    border-radius: 8px;
    overflow: hidden;
}

.search-state {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 18px;
    border-radius: 8px;
    font-size: 0.95rem;
    font-weight: 500;
    animation: fadeInBanner 0.3s ease;
}

.search-state i {
    font-size: 1.2rem;
    flex-shrink: 0;
}

.search-state.searching {
    background-color: #eaf4fe;
    border: 1px solid #b8daff;
    color: #1a5276;
}

.search-state.searching i {
    color: #3498db;
}

.search-state.found {
    background-color: #eafaf1;
    border: 1px solid #a3d9b1;
    color: #1e7e34;
}

.search-state.found i {
    color: #35904b;
}

.search-state.not-found {
    background-color: #fef9e7;
    border: 1px solid #f0e1a1;
    color: #7d6608;
}

.search-state.not-found i {
    color: #f39c12;
}

@keyframes fadeInBanner {
    from { opacity: 0; transform: translateY(-8px); }
    to   { opacity: 1; transform: translateY(0); }
}